Answers for pilgrims travelling from the UK. Last updated October 2026. If your question is not covered here, contact our team or message us on WhatsApp.
Hajj 2027
When is Hajj 2027?
Hajj 1448 AH is expected to begin around 14 May 2027, with the Day of Arafah expected on 15 May 2027. These dates depend on the official Saudi moon sighting for Dhul-Hijjah, so they can move by a day. We will share confirmed dates as soon as they are announced.
Can I book Hajj with Hasan Travel & Tours?
No. Hajj places for UK pilgrims are booked only through the official Nusuk Hajj platform run by Saudi Arabia’s Ministry of Hajj and Umrah, and a travel agent cannot book a Hajj visa for you. What we do is guide you: register your interest with us and we will help you find the right packages on Nusuk and keep you updated.
How do I register my interest for Hajj 2027?
Complete the form on our Hajj 2027 page and join our Telegram channel for the latest updates. Our team will then be in touch.
Will someone from your team guide me during Hajj?
Our guides were selected to guide groups for Hajj 2027. They are experienced in Hajj, many have performed it several times, and they offer religious guidance before and during the pilgrimage. We will confirm group and guide details on our Hajj 2027 page as they are released.
What happens if the date of Hajj changes because of the moon sighting?
Hajj dates follow the official Saudi calendar. If the moon sighting moves a day, the programme is adjusted by the Saudi authorities and service providers, and we will keep you informed and help you adapt.
I do not have a British passport. Can I get a Hajj visa?
Hajj visas are issued through the Nusuk Hajj platform, and eligibility depends on your residency status and the rules set by Saudi Arabia each year. Check the current requirements on Nusuk Hajj, and contact us if you would like help understanding them.
Can women travel for Hajj without a Mahram?
Saudi Arabia sets the conditions for women performing Hajj, and they can change from year to year. Please check the current rules on Nusuk Hajj before you register, or ask our team.
How can I avoid Hajj and Umrah fraud?
Only book a Hajj place on the official Nusuk Hajj platform, and be cautious of anyone offering to sell you a Hajj place directly. For Umrah, make sure your operator is ATOL protected, as the UK government advises, and avoid paying by unusual routes such as cash to a stranger.
Umrah packages
How do I book an Umrah package?
Choose a package on our Umrah packages page, select your room and pay the deposit to secure your place. You can also message us on WhatsApp or call the office if you would like help choosing. The deposit amount per person is shown on each package page.
When do I pay the balance?
The full balance is due 40 days before departure. If your departure is within 40 days, full payment is due when you book. Please read our Terms and Conditions for cancellation charges and payment details.
Is my booking financially protected?
When your booking includes a flight, we issue an ATOL certificate with your booking confirmation. Please check that the details on it are correct and tell us straight away if anything is wrong.
What is included in an Umrah package?
Each package page lists exactly what is included. Our guided packages typically include return flights from London, hotels in Makkah and Madinah with buffet breakfast, full ground transport, Ziyaarah, a qualified religious guide, a pre-Umrah seminar, an Umrah pack and guidebook, and an eSIM. The Umrah visa is also arranged for you.
Is the Umrah visa included in the price?
Yes, we arrange your Umrah e-visa as part of the package. Passports other than British can carry a surcharge, which is shown on each package page. Visa fees are non-refundable.
What documents do I need for my Umrah visa?
You need a passport valid for at least 6 months from your return date, a recent colour photo on a white or light grey background, and a copy of your ACWY meningitis vaccination certificate. Foreign passport holders also need their original residence visa or permit, valid for at least 6 months from the return date. Women and children who do not share a surname with their Mahram need a marriage or birth certificate. Please get your documents to our office at least 30 days before departure. See our visa regulations page for full details.
Do I need a meningitis vaccination for Umrah?
Yes. Saudi Arabia requires proof of the ACWY meningitis vaccination, and the UK government advises having it at least 10 days before you arrive. Ask your GP or a travel clinic, and check the TravelHealthPro guidance for Hajj and Umrah.
Do I need the Nusuk app for Umrah?
Saudi Arabia requires Umrah and prayer permits to be arranged through the Nusuk platform, as the visa only grants entry to the country. Our team explains what you need in your joining pack and at the pre-Umrah seminar.
Can I choose my room and book a Haram view room?
You choose your room type when you book, subject to availability. Each package names its hotels and the walking distance to the Haram or Masjid an-Nabawi. We cannot guarantee a Haram view room unless the package page says so.
Can women travel for Umrah without a Mahram?
Saudi rules have changed in recent years and depend on your age and how you travel. Please contact us before booking so we can confirm the current requirements for your group.
Do I need travel insurance?
Yes, we highly recommend it. It protects you for medical care, delays and lost baggage. Your group leader will help you reach medical care if you become unwell, and you should bring any regular medication in its original packaging.
Religious guidance
Do you provide religious guidance?
Yes, this is one of our strengths. Every Umrah group has a qualified religious guide throughout the trip, a pre-Umrah seminar and an Umrah guidebook, and we hold talks and reminders during the journey. Pilgrims preparing for Hajj can also use our guidance pages and updates from our scholars.
What interpretation of Islam is followed?
Everything is done according to the Quran and Sunnah, in-shaa-Allah.
Money and travel tips
How much money should I take?
Most pilgrims take a few hundred pounds in spending money for extra meals, snacks and gifts, along with a bank card. Tell your bank you are travelling so your card is not blocked.
What is the exchange rate and where can I change money?
The Saudi riyal is pegged to the US dollar, so its value against the pound moves with sterling. Check a live rate before you travel. There are many money exchangers near the Haramayn in Makkah and Madinah, and hotel exchange desks usually give a lower rate.
What clothing should I take?
Take light, modest clothing as it is usually warm. Evenings can be cooler, especially in Madinah, so pack a jumper.
How do I get my clothes washed?
There are laundrettes near the Haramayn in Makkah and Madinah that usually wash and press clothes within 24 hours. Ask your group leader or hotel reception. Hotel laundry services are available but cost more.
Can I bring Zamzam home?
Airline rules on Zamzam and baggage change, so check your baggage allowance and ask your group leader how to arrange it before you fly home.
How can I contact Hasan Travel & Tours?
Call +44 20 7702 1709, email mail@hasantravel.com, or message us on WhatsApp. Our office at 125 Whitechapel Road, London E1 1DT is open Monday to Friday, 10:30 to 17:30, with phone and email support at weekends. See our contact page.
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